Technology Partners

Voxeo Germany GmbH is vendor of the market-leading multi-channel Customer Experience Platform -Voxeo CXP. A successful customer portal is hardly conceivable nowadays without the use of this technology.

2-steps-ahead and Voxeo cooperate closely in the implementation of new CRM measures in major companies and corporate groups. As a certified solution provider 2-steps-ahead is committed here to the proved, practice-oriented technology of Voxeo.

Voxeo can rely on the methodological competence of 2-steps-ahead in the realization of new and innovative CRM strategies for their customer projects.

The use of Voxeo technology – in particular in the automation of contact centers – provides, in addition to a high degree of customer benefit, a cut in costs, as well as optimized processes. Module applications can also be used by companies as automated telephone switchboards or for other services. Together with Voxeo, numerous IVR projects in various branches have already been successfully implemented with this concept.

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