Pasquale C. Borrelli has gained many years of experience in the field of customer relationship management (CRM), having also worked on projects in other European countries. After successfully graduating from university with a degree in industrial engineering, he worked on the development of a new data mining process. It wasn’t long before he successfully managed various data mining projects in the field of telecommunications.

By changing to MicroStrategy in 2000 he was able to further develop his know-how in business analysis. His first assignments were the management of two European CRM projects and he also compiled a comprehensive white paper entitled "Information Mining für CRM basierend auf der MicroStrategy 7 Plattform", the content of which was the core topic of the MicroStrategy Roadshow of the same title in 2001. 


In 2002 he took advantage of the opportunity to join the corporate startup VoiceObjects, which was still in its initial phases. Here his activities covered diverse fields from development through to consulting and project management, giving him the opportunity to gain valuable experience in the key area of linguistic engineering, his last assignment being in charge of the development of a voice portal for Deutsche Telekom.


Being convinced that successful customer relationship management cannot dispense with a modern multi-channel contact center, and with the idea of combining this technology with comprehensive know-how from the field of business analysis in order to realize innovative CRM solutions, he decided to launch the company “2-steps-ahead“.

Johannes F. Stoller’s primary occupation is branch manager of MLP Finanzdienstleistungen AG in Trier. After graduating from Karlsruhe University as an industrial engineer he was employed  in the winter of 1992/1993 by Otto Nussbaum GmbH & Co KG in Kehl where he was, among other things, responsible for  the establishment and restructuring of a subsidiary near Magdeburg. After moving to the export department of the company he became responsible, as manager of that division, for sales and the solution of technical and commercial issues that customers throughout the world were faced with.
In 1995 he moved to the French manufacturer of automotive tools and equipment, Muller BEM S.A. in Chartres (France) as Sales Manager for Central Europe. In 1997 he started his career with MLP Finanzdienstleistungen AG, initially being employed as a consultant in the branch Freiburg II, where he also got to know Pasquale Borrelli, and since 2001 he has been in the position of branch manager in Trier. Johannes Stoller’s comprehensive professional experience in the establishment and development of successful business enterprises has been a valuable contribution to the Company.


 

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